Frequently Asked Questions
This section addresses typical questions that our current and future customers have been asking. We hope you find this helpful!
How long has SureWare been in business?
Are SureWare’s solutions operated solely on a hosted basis?
What are your typical implementation cycles?
Which GDS do you support?
How frequent are profile changes synced with the GDS?
Do you integrate with online booking tools?
Do your solutions include reporting?
What profile levels does the Profile Tracker support?
Who can access the profile system?
Does the profile system support tracking of unused tickets?
Can data from the Profile Tracker be integrated with other agency systems?
Does your sync utility update Travelport Travelscreen and Interactive World Files?
Does your sync utility update Amadeus travel policy section and RY lines?
Do you have a helpdesk?
Is training provided?
Can you convert existing HR, profile and GDS data?
How are your services charged?
What is a typical term of your contracts?
